Terms and Conditions

Please see below for our Privacy statement.


Acceptance of general terms and conditions
By ordering from our site, you accept our general terms and conditions, including our Privacy Statement.

For terms and conditions of purchasing, shipping and returns please go here.

Price changes
HEIDI LIEBT reserves the right to change prices. Prices at the time of placing an order are valid throughout the buying process. *At times where software or human errors for instance list products with an obvious faulty price, HEIDI LIEBT reserves the rights to cancel the order -notifications will be given.

Change of product assortment
HEIDI LIEBT reserves the right to change its stock availability on the site and to remove items from the product range before a purchase has been registered.

Product information
We do our best to make sure that all of the content on our site is correct. However, as we are only human, we reserve the right that unintentional errors may occur.
Colors on your computer screen are not always 100% accurate.

Under 18 years old?
If you are under the age of 18, your parents’ or guardian’s consent is required to make purchases on this webshop.

Damage product
If you notice any damages when you unpack your items, please contact us: winter@heidiliebt.com with a photo of the problem. When returning goods to us, make sure it is insured (and you will not be reimbursed if the package is lost). Always keep your receipt.

Shopping, shipping and customs
Only Customers with a valid European address may place orders in this webshop. Unfortunately, we are currently not able to deliver our products outside of Europe. In terms of payment, we accept Paypall and Ideal.
Making purchases in our webshop is secure (SSL). We use state of the art technology to keep your information safe. For details on our security measures, please see terms and conditions. Prices are stated in EURO. Purchases can only be made in the currency available for the country where you choose your delivery to be made.

EU Countries:
HEIDI LIEBT is a trademark of CreatiefBedrijf registered (Chamber of Commerce 81154275), and operate out of the Netherlands, under Dutch law. To be able to ship products DDP (Delivered Duty Paid) to a private person within the EU, HEIDI LIEBT is also registered as a VAT (sales tax) applicable company in the Netherlands (VAT NL8075.94.003B01). Therefore all shipments to our EU customers will be automatically invoiced with the Dutch sales tax of 21% included in the price. The sales tax may most likely not be refundable or deductable in your country, local exceptions may apply.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of HEIDI LIEBT or its content suppliers and protected by international copyright laws. This site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the expressed written consent of HEIDI LIEBT.

Your privacy
The HEIDI LIEBT privacy statement is designed to demonstrate our commitment to privacy. We respect your privacy. Any personal information that you provide is used for the purpose of giving you the best possible information. In our feedback form and digital catalog form, we ask you to give us certain contact information, which is needed to send/reply to the information you requested. We also ask for other information, much of which is optional. Please don’t tell us things you don’t want us to know. HEIDI LIEBT uses this information to better understand its consumer base in order to provide superior service.

Non-disclosure to third parties
Unless we have your expressed consent, we will not disclose your personal information to any third parties. We will not sell, rent or trade your personal information to others for marketing purposes without your expressed consent. We may collect statistics regarding the use of our webshop, such as traffic patterns
and related site information, but this information will not include any personal identifying information.

Security of your information
We follow strict security procedures in the storage and disclosure of information that you have given us. This is to prevent unauthorized access or unlawful processing of your personal information.

Children’s policy
If you are under 18, you may use our webshop only with the involvement of a parent or guardian. In accordance with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under 13, you cannot register or give us any personal information.
Please have your parents contact us to enter this information.

Your consent
By using our website you consent that we may collect and use your personal information in the manner set out in this privacy policy. Any changes to our privacy policy will be posted on this site.